Effective Date: 23 Feb, 2025
Welcome to Sonic Hand Car Wash! These Terms and Conditions (“Terms”) govern your use of our car wash services, related products, and website. By using our services or accessing our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
Sonic Hand Car Wash provides premium hand car wash and detailing services, including but not limited to:
Services, features, and pricing may vary based on location, season, and promotions.
Booking:
Services can be booked via our website or by contacting us through phone or email. Some services may require advance booking.
Payment:
Payments are due at the time of service unless otherwise agreed. We accept:
Refunds:
All payments are final once services are rendered. If you are dissatisfied, please contact us immediately so we can resolve the issue.
Accurate Information:
You must provide accurate and complete vehicle and contact details.
Vehicle Condition:
Please inform our staff of any pre-existing damage (scratches, dents, etc.) before service begins.
Personal Items:
We are not responsible for personal belongings left inside your vehicle. Please remove all items prior to service.
Cancellations:
Notify us at least 24 hours in advance to avoid cancellation fees.
No-Shows:
Failure to attend without notice may result in fees or refusal of future bookings.
We do not guarantee:
Vehicle Damage:
While we take utmost care, we are not responsible for damage beyond our control, including pre-existing issues.
Liability Waiver:
By using our services, you release Sonic Hand Car Wash from liability for accidents, theft, or damages during service, except in cases of negligence or intentional misconduct.
Promotions are subject to availability and may change or end without notice. Discounts cannot be combined unless explicitly stated.
Your privacy matters to us. Please refer to our Privacy Policy to understand how your data is collected, used, and protected.
We may update these Terms at any time. Changes will be posted here with an updated effective date. Continued use of our services means you accept those changes.
These Terms are governed by the laws of Australia. Any disputes will be handled in the courts of Melbourne, Australia.
Sonic Hand Car Wash
12 Hampstead Road
Maidstone, Melbourne, Victoria 3012
Australia
📞 0451536520
📧 admin@sonichandcarwash.com